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Do you Endurance service contracts have deductibles?

Mar 29, 2018

Yes. There are small deductibles for each covered repair for all of the Endurance plans we offer, though you can purchase lower deductibles if you desire. The information for your plan will indicate your deductible.

The standard deductible is $100, though optional $0, $50, $200, or disappearing deductible are available.

Does Endurance directly pay repair shops for covered repairs?

Mar 29, 2018

Yes. In most cases, Endurance will directly pay the auto repair and service shop for covered repairs, so there is minimal work on your end as far as handling payment is concerned.

If you have any questions about the payment process, then feel free to contact Endurance. They offer excellent 24/7 customer service.

How do I file a claim through my extended warranty?

Mar 29, 2018

Endurance will supply you documentation, which will explain the process of filing a claim. You can also contact them and they can assist you. Endurance provides excellent 24/7 customer service.

Is Endurance backed by an insurance company?

Mar 29, 2018

Absolutely.

It is vital that any third-party extended warranty business be insured (backed by an insurance company) so that customers can be assured that their claims will get paid even if something happens to the extended warranty company.

Why do you offer vehicle service contracts through Endurance?

Mar 29, 2018

We chose to offer Endurance extended warranty products to our customers due Endurance’s reputation as being one of the best and most reliable businesses in the vehicle service contract (VSC) industry. We found that Endurance provides excellent 24/7 customer service, makes it easy to file claims and pay for repairs, and can be used at almost any auto repair shop nationwide, including all ASE certified facilities.

Check out our warranty page to see just a few of the accolades that Endurance has achieved.

What repairs do your extended warranties cover?

Mar 29, 2018

The level of coverage depends on the particular Endurance plan you purchase. The more comprehensive the plan, the more expensive the plan will be for any given vehicle. You will receive documentation when you purchase a plan which will give you a breakdown of all of the covered and excluded repairs relevant to the plan.

All Endurance plans also provide many other extra benefits, which you can read about on our warranty page.

What service contracts are available for the vehicle I want to purchase?

Mar 29, 2018

The Endurance protection plans we can offer you depend on the vehicle you are purchasing. The make, model, year, and mileage of the vehicle will directly determine what is available for your vehicle.

Most of our vehicles have plans available, though a select few vehicles models are not eligible for a service contracts.

What kind of extended warranties do you offer?

Mar 29, 2018

We offer four levels of protection as shown on our Endurance Warranty page. The various protection plans can then be purchased for various terms based on both mileage and time.

For example, the highest level of protection, the Apex Pro Plan, could be purchased for a term of 48 months and 100,000 miles.

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